You will find a warm and friendly welcome on your admission to our clinic for treatment. On most occasions, we can accommodate a new admission within 24 hours of making the booking while admissions need to be pre-booked.
Clients, family members, friends, and medical experts can all refer new patients. As soon as the booking has been processed, we'll make sure that our staff will be more than happy to assist you.
Once you arrive at our clinic the first step is to familiarise yourself with the clinical team as well as your surrounding which includes the layout of our facility. You'll be given a welcome pack that will give an explanation of everything you're required to know regarding your stay at the Sanctuary Lodge and a roster of the therapy sessions. Please contact us if you unable to travel to our clinic by yourself.
In the course of the very first 24 hours, we'll make arrangements for you to visit our detoxification specialist psychiatrist.
What happens here is that a complete evaluation will be performed based on your medical and psychological medical care necessities. A complete detox program will be authorized if needed. The detox will then be conducted and administered under stringent procedures by our medical health experts.
Please don't forget to bring along any meds that you have possibly been taking and provide us the particulars of your doctor's health centre.
A psychiatrist will call attention to any aspects of your treatment that need expert attention and make suggestions. We will make sure that anything that is emphasized or suggested is then included into your denoted treatment procedure because it is important to us that while you stay with us all of your rehabilitation requirements are fulfilled. Then our counsellors, clinical director, and medical staff will continually review your treatment plan, ensuring that you are getting the best care possible at all times.
As soon as your evaluation has been concluded our kind staff members will assist you to get comfortable. Our staff are always available to offer reassurance, give advice and help in all matters especially because we recognize that this is a trying and worrisome time for most people.